Our customer service and support has been voted outstanding by our clients. We offer free tutorials at least once a month and also provide one on one support for those clients that need a little extra assistance. Each website comes with 1 hour of free 1-on-1 telephone support for the first 30-days. After the first 30-days, 10 minutes of 1-on-1 telephone support is included each month thereafter. Support and training via email is unlimited at this point in time, but may change in the future. Additional phone support and training packages are outlined below.
We offer hourly support packages above and beyond our free basic support for those that would like longer 1-on-1 training or web configuration.
What can I use my support package for? Well, anything you want. We have helped clients in the past with
- Email client setup and customization
- No time? We can help building your website
- Network setup, printer sharing
- Wireless setup and security
- And much more!
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